On 1 February 2021, Kingston Unity became part of Unity Mutual. We’re proud to continue managing your former Kingston Unity products while offering a range of financial solutions for all the family.
Discover your new home for savings and investments with Unity Mutual.
What does this mean for your policy?
Rest assured, your policy will remain unchanged. The same terms and conditions will apply, and we’ll adopt a similar investment and bonus strategy. And, when your policy reaches maturity, we can talk to you about your next steps.
Can you still contribute to your policy?
Yes, you can continue contributions to your existing policy. However, Kingston Unity’s With Profits fund is now closed to new members, so it is no longer possible to take out new Kingston Unity policies.
Looking for new opportunities? Explore Unity Mutual’s wide range of savings and investment products.
Need assistance?
We’ve compiled answers to your frequently asked questions below and provided helpful links and contact details for managing your policy moving forward.
- JISA
- ISA
- With Profits Savings
- Historic Branch Products
- CTF
You can make a direct payment into any Junior ISA account here.
You can find the value of your account on your annual statement or by contacting us on 0161 214 4650.
Or visit https://www.unitymutual.co.uk/customer-centre/my-policy-value/
You can download a transfer form here.
We’ll contact the account holder before their 18th birthday to let them know their options.
No. Nothing can be withdrawn from the account until the account holder’s 18th birthday.
To talk to us about an ISA or a Junior ISA account, you can contact the team in Manchester, using any of the following methods:
(0161) 214 4650
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB
You can find out the value of your account on your next annual statement, your next statement will be sent to you within 30 days after the new tax year (6 April). Alternatively, you can contact us using the contact details below.
You can access the Flexible ISA transfer form here.
You can access the Lifetime ISA transfer form here.
The minimum you can withdraw from your Investment ISA is £500. To make a withdrawal from your Investment ISA you will need to complete the form and send it to us at insure@unitymutual.co.uk or in the post to:
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB.
To talk to us about an ISA or a Junior ISA account, you can contact the team in Manchester, using any of the following methods:
(0161) 214 4650
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB
To find out the current value of your policy please call us on 0161 214 4650. We’ll need to ask you some security questions, so please have your policy information at hand.
You can make a one off withdrawal or set up regular withdrawals from your Investment Bond. To make a withdrawal from your Investment Bond you will need to complete one of the following forms, depending if you want a one off or regular withdrawal, and send it to us at insure@unitymutual.co.uk or in the post to:
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB.
You do not need to do anything. We will write to you with your options before the policy matures.
To talk to us about your Savings & Investment product, you can contact the team in Manchester, using any of the following methods:
(0161) 214 4650
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB
You can make a claim on your medical and interest account by completing the form, sending it to us at insure@unitymutual.co.uk or in the post to: Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB.
For medical claims you will need to attach a copy of your receipt showing your name, address, practitioner details, payment amount and date of treatment. We will consider claims up to 12 months old.
To find out the current value of your policy please call us on 0161 214 4650. We’ll need to ask you some security questions, so please have your policy information at hand.
You can make a sickness claims by completing the attached form, and sending it to us at insure@unitymutual.co.uk or in the post to:
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB.
Please call us on 0161 214 4650 and we will be happy to help. You will need to send us the original of the death certificate to
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB, which will be returned.
If there is a Will in place, we will require a copy to be sent to us at the same address. In addition, we will need to know the details of the person who is dealing with the deceased estate - name, address and contact telephone number. Once these details are received, we will write directly to this person stating the balances of the accounts held with us. If the deceased accounts held with us total more than £1000 then either a Grant of Probate or Letters of Administration may be required.
Please note that we can make a payment for funeral costs directly to funeral directors on the production of an invoice.
To change your bank account please call us on 0161 214 4650. We’ll need to ask you some security questions, so please have your policy information at hand. If you need to change a direct debit, we may need to send you a new form in the post.
To talk to us about a historic product, you can contact the team in Manchester, using any of the following methods:
(0161) 214 4650
Unity Mutual, Oddfellows House, 184-186 Deansgate, Manchester, M3 3WB
You can make additional payments into a CTF account here.
The Registered Contact application form can be found in the downloads section under CTF here.
You will receive a letter from us three weeks before your account matures with details of what you need to do at maturity. If you think you should already have received this but haven't, please email info@unitymutual.co.uk
You can find out the value of your account on your next annual statement, your next statement will be sent to you by within 30 days of the account holder’s birthday. Alternatively, you can contact us using the contact details below.
You can contact our team 9am to 5pm Monday-Thursday and 9am to 4pm on Fridays on 0161 214 4650 or email us at info@unitymutual.co.uk.
